Spaces is a specific purpose platform, built for the legal and dispute resolution sector. All users are onboarded with secure account access, and users are securely associated with a specific case. Within that case are further spaces that are again subject to their own security, privacy and confidentiality controls. Spaces was developed specifically to accommodate the sharing of highly confidential information and the facilitation of private communications inherently important and vital to its target market.

At the top level, e-Court Case Management provides case management functionality so you can manage all of your activities. Each case gets a high-level view that aggregates the relevant information from the various conversations taking place within it so you can find everyhing easily.

e-Court Case Management organises conversations into what we call spaces. By default, each case has a space shared with everyone but as a facilitator you can create spaces and invite whoever you feel is relevant. For example, you may choose to create a space for just the parties lawyers to converse. It is your case, you should be able to structure it how you want to run it.

Each space is an ordered stream of everything that has taken place during the conversation. To make it easier, a sidebar aggregates all the information from the space in one place.

We believe a core component of making online dispute resolution successful is seamless communication and nothing can replace being able to see and hear the people you are communicating with. We invested greatly in making the best video conferencing experience possible, regardless of whether you are in a meeting room, on your laptop, or even on your phone. Our solution will optimise the use of your available bandwidth, and gracefully degrade down to an audio fallback so you and your participants can always take part in the conversation.

Different video modes allow you to give everyone the same level of attention, or focus directly on a particular person speaking. You are also free to navigate around the interface, your call will be seamlessly dropped into the corner so you can stay engaged.

e-Court Case Management helps guide the process of dispute resolution through capturing key information. For example, initially you may collaborate on the key issues relating to the dispute. As you progress, you can capture the resolutions of how you are going to address the issues. To get there, you may use the instant messaging facility to quickly gather shorter, more free-form information.

The platform can not be available everywhere if it is not available on your device. We have invested in ensuring a great experience when using e-Court Case Management, whether you are on your laptop, tablet or mobile device.

e-Court Case Management has secure file sharing as part of its core feature set, allowing documents to be uploaded to a space and have them only visible to the participants of that space.

There are circumstances where a document may not be sufficient, or a participant is not comfortable explaining an issue in text only. In these circumstances, it is important to hear from the person in their own words. e-Court Case Management includes the ability to create audio and video recordings so people can share their perspective in a time and place that suits them.

Throughout the course of a dispute, you may wish to obtain structured information from a participant. While you could upload a form and have the respondant upload it again when they have completed it, e-Court Case Management includes a facility to create templated form requests that you can assign to people and they can complete inside the platform itself.

The dispute resolution process is often a combination of synchronous and asynchronous tasks. e-Court Case Management allows you to schedule events in the platform itself and send reminders so everyone can be online together when need be.

e-Court Case Management is integrated with the popular Stripe payments platform. Once setup, you can invoice the parties and receive payments directly within the platform itself.

Once the parties have come to some resolutions, these can be formalised in an agreement document. While this could be done in the real world, e-Court Case Management provides the ability to create agreements in the system itself and have participants indicate their acceptance in the context of the dispute itself.

If you have many cases in progress, sometimes it is useful to get a birds eye view of what is happening right now. e-Court Case Management includes a dashboard view which shows you information about your cases, any pending work to follow up, or any events that are scheduled for the near future.

You can completely rebrand your Spaces platform to match your organisation. Everything you, your colleagues and parties to a case will see will be branded as your own. This includes, login pages, the platform itself as well as emails that go out from the system. It is also a quick and simple process to integrate your Spaces platform into your existing website.